Return Policy

Thank you for shopping at Monk Kicks, the premier destination for footwear enthusiasts. We value your satisfaction and strive to provide you with the best shopping experience. Please review our return policy below for information regarding returns, exchanges, and refunds of products purchased through Monk kicks.

1.Return Eligibility

  • You may initiate a return for an item purchased from Monk Kicks within 30 days of the delivery date.
  • To be eligible for a return, the item must be unused, unworn, and in its original packaging, with all tags and labels attached.
  • Customized or personalized items may not be eligible for return unless they are defective or damaged upon arrival.

2. Return Shipping

  • Unless otherwise specified by the vendor, customers are responsible for return shipping costs.
  • We recommend using a trackable shipping method to ensure that the returned item reaches the vendor successfully.

3.Inspection and Approval

  • Once the vendor receives the returned item, they will inspect it to ensure that it meets the return eligibility criteria.
  • If the item is found to be in acceptable condition, a refund or exchange will be processed based on your preference.

4.Refund and Exchange Options

  • Refunds will be issued to the original payment method used during the purchase.
  • Refund processing times may vary and are subject to the policies of the payment processor and your financial institution.
  • Exchanges are subject to product availability. If the requested exchange item is unavailable, a refund will be processed instead.

5.Damaged or Defective Items

  • If you receive a damaged or defective item, please contact Monk Kicks customer service immediately.
  • Provide clear photos and a detailed description of the issue to expedite the resolution process.
  • Monk Kicks and the respective vendor will work together to provide a replacement or refund for the damaged or defective item.

6.Non-Returnable Items

  • Items that have been used, worn, altered, or washed may also not be eligible for return.

7.Changes to Return Policy

  • Monk Kicks reserves the right to modify or update the return policy at any time. Any changes will be effective upon posting on the website.

8.Contact Us

For any further assistance, questions, or concerns regarding returns, please don’t hesitate to contact Monk Kicks customer service at [customer service email or phone number].

By initiating a return, you acknowledge that you have read and agree to abide by the Monk Kicks Return Policy as outlined above. Thank you for being a valued customer of Monk Kicks. We appreciate your business!.